utter culture
shaping culture and communication...
together
Photo: Aldinga Beach, South Australia
utter culture
Are you...?
-
Part of a non-mainstream group struggling to be heard
-
In a multilingual multicultural space and want to develop relationships further
-
A Not For Profit working with people who seek greater participation in the public domain
-
Part of mainstream genuinely seeking to collaborate with non mainstream groups constructively
-
A researcher trying to get your research out there
-
A health practitioner trying to improve your patients' outcomes
-
Responding to quality care improvements needed in the aged care sector
-
In a pharmaceutical or manufacturing environment and reviewing your quality assurance documentation
-
Wanting to upgrade systems in cross contamination protecting client and therapists
When and how can culture in your communication
help your messaging?
When you might find cultural skills useful
Have something critical to communicate and you want it to land well?
​
​
Hope to create cultural change but not sure how to step this through?
​
​
Seek to uncover your business's identity and conveying this in a way you are understood beyond marketing?
​
​
Not sure how to work with others not in your group but want to approach this constructively?
​
​
Desire a short film to engage meaningfully with your stakeholders?
​
​​
Need images and text to explain what you are about in a situation that really matters?​​
​
​
Seek to negotiate win win outcomes with a range of stakeholders?​
​
​
Process & skills
to understand cultures relevant to your message
Mapping cultures - both those easily recognised and not - as each impact communication
​
Using design thinking - to conceptualise the way to move forward
​
​
Stakeholder engagement looping back to ensure their input counts
​​
Identifying power and positioning of stakeholders
​
Facilitating space for minorities' voices to be heard - by helping mainstream accommodate voices on its fringe
​
​Knowledge translation methods
​
​
Project managing each type of job with Quality Control measures
​
​
Designing Quality Assurance into your systems and procedures
​
​
​
Crafting impact through curating culture in your communication
By using a toolbox of:
Communication strategies
​​
Recognising the role of culture in communication between professions
​
Cross cultural communication and mediation
​
Structuring and managing cultural change
​
Creating new discourses
​
Cross cultural communication and mediation
Storytelling - either yours or your stakeholders' narratives
​
Constructing identity - through spoken and written word, and visual representation
​
Analysing language - to see what it is doing for you (and not) and how others are understanding it
​
​
Understanding multilingualism - language acquisition, use, choice and cultural knowledge repository
Culturally curating communication for greater understanding of your message
Navigating your complex communication environments
Helping you navigate the complexities of communication to make culturally coherent and comprehensive audience centred messaging where and when it matters.
Culturally informed communication that reaches your audience
As any form of communication is both a piece of culture and informed by culture, to make it work, the surrounding perspectives and cultures need to be dynamically integrated.
Performing cultural mapping drives building the what and how into your messaging. Helping you define your communication objectives with your audience in mind, and identifying measurable milestones to achieve agreed outcomes within a project management approach, is the scope.
Stakeholder engagement that adds value to your relationships
Talking with all the stakeholders to quickly build relationships based on integrity and trust, by being open, honest and transparent. Demonstrating how their input is being used to inform the product and asking for their feedback, consistently. Above all, asking questions and listening to the answers to find the connections that will make your communication mean what you intend, to those that matter - your audience.
Leading by teamwork or flying solo to achieve your intent
Comfortably working in teams or putting a team of experts together to achieve your communication objectives while engaging across cultures and at all levels. Addressing confusion or fallout swiftly, noticing project drag and doing something about it. Why? Because genuinely being fascinated by people, their cultures and language use, underpins our motivation to reach better outcomes even while working independently.
utter culture
shaping culture and communication... together
© Copyright utter culture 2019
CONTACT utter culture
to help you work with
the cultural perspectives
in your business
or phone 0481 172 911